Mediation Service

Graphite provides a complete mediation service as a method of alternative dispute resolution in respect of employment related matters. Mediation is recognised as one of the fastest and most cost-effective routes to achieving settlement of a dispute. The benefits associated with mediation include savings in terms of costs and management time, reduced stress and avoidance of unwelcome publicity.

The mediation service enables organisations to assist their employees to resolve disputes through a voluntary and non-adversarial process and includes full administration, management and documentation of the process.

The mediation process itself has a number of distinct features as follows:

• Preliminary discussions with the employer to ascertain if the matter can be mediated
• Meet the parties individually to explain the process, set ground rules and define the issues
• Facilitation and documentation of acceptable solutions to the parties

Below are key ways in which Graphite can support your organisation:

• Assessment as to whether or not the dispute is suitable for mediation
• Facilitation and management of the mediation process