Workshop Content
This workshop will provide managers with the skills and confidence to provide feedback, and to prepare for and carry out effective performance review meetings.
Structured Approach to Appraisals
Looking at the appraisal as an annual process and planning the key activities.
How to use agreed objectives and measures of performance.
Delivering Constructive Feedback
Techniques and exercises on providing constructive feedback, to either reinforce
or change behaviour. Managing conflict and dealing with “difficult”
employees.
The Appraisal Meeting
The requirements to ensure both manager and employee are adequately prepared
for the appraisal meeting. Common pitfalls and traps. How to structure and
hold a positive two-way meeting. How to integrate career planning and training.
How to overcome objections.
Follow-up
The importance of follow-through on commitments after the meeting, and the
role of record keeping.
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All
workshops commence at 9:00 pm
Registration from 8:45 pm
Finish 5:30 pm
Client: €465, Non Client: €525
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workshop