Organisation Diagnostic Profiler - ODP

ODP is targeted at organisations that continuously seek to improve their performance and profitability. As part of an organisational improvement process, employees are involved in identifying the threats and barriers to performance, and then work with managers across the organisation to remove these barriers. This process focuses on six issues critical to the people dimension of the business, namely goals, structure, relationships, climate, leadership and processes. The methodology diagnoses:

Goals:
  • Are the goals clearly communicated so employees can understand them at corporate, departmental and individual level?
  • Do employees agree and support the goals and believe in their achievability?
Structure:
  • Is the structure appropriate to achieving the goals and are the negatives inherent in the structure minimized, and the strengths maximised?
Relationships:
  • To what extent do relationships contribute to the achievement of the business goals?
  • What barriers have to be removed to ensure that the interpersonal, inter-unit and technology relationships operate effectively when people need to work together to deliver the goals?
Climate:
  • Is there sufficient morale and recognition to sustain the motivation of employees?
  • Are the differences between good average and poor performance levels recognised and dealt with effectively?
Leadership:
  • Do leaders at all levels define goals and empower employees to deliver them?
  • Do leaders deal with the conflict and barriers that inhibit individual and team performance?
Process:
  • Are there sufficient coordination and integration processes for the delivery of the goals?
  • Is there sufficient management information for the performance of work and sufficient process innovation to meet changing requirements?

ODP Model

The ODP tool provides insight to understand these issues in a business. In principle it is an employee survey but it is unique in its use of a generic theoretical model. Its wide use in the market facilitates an organisation to bench mark against other leading employers.