Refund Policy - Graphite HRM

Refund Policy

Workshops and Seminars:
Fees will be refunded in full where Graphite receives written notice of cancellation more than 28 days prior to the workshop, 50% of fees will be refunded where Graphite receives written notice of cancellation 15 – 28 days prior to the workshop and no refund will be given where notice of cancellation is received less than 14 days prior to the workshop and any outstanding balance on the invoice will be payable in full.
Graphite HRM reserves the right to cancel or re-schedule any workshop at any time. In the event of cancellation, or in the event of the workshop being rescheduled to a time at which you are unable to attend, fees will be refunded in full.
Annual Subscriptions/Membership:
If you wish to cancel your membership please contact Graphite HRM in writing within 7 days of placing your order and a full refund will be given. If you cancel your order after this time no refund will be given.
Subscription/Membership renewal is invoiced automatically at the end of each 12 month period. You may cancel your subscription within 30 days after the date of the renewal invoice, after which time the invoice is payable in full.
Publications and Reports:
You have the right to cancel your order at any time up to the end of 7 working days after you receive the goods.
If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to Graphite HRM at your own cost, in unused and otherwise re-saleable condition. The goods must be adequately sealed and you must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit.
Graphite HRM will refund or re-credit you within 30 days of receiving the returned goods in unused and resaleable condition.
Section B: Additional Conditions Relating Specifically to Employment Law and HR Compliance Products and Services
2017 Graphite HRM