Investigation Support Service
In addition to Investigator Training, Graphite provides an Investigation Service which has two types of service offering. The investigation support service is designed to ensure that best practice in undertaking investigations is attained.
- Support for Internal Investigators
The offering is designed to support internal investigators who have been assigned to complete an investigation on behalf of the employer into an employment related matter. In providing support Graphite will provide a coach and mentor to the investigator/investigation team, who will be an expert with which to discuss, debate and review the course that the investigation is taking. In providing such a sounding board the internal investigator has an independent person with whom the process can be discussed in confidence. In particular, this helps the investigators to effectively manage the boundaries and reporting of the investigation. - Carry out Investigations
The offering is designed to enable an employer to engage the services of an external investigator to carry out an independent investigation into an employment related matter, particularly harassment or bullying. The investigatory service includes full administration, management and documentation of the process. In this role, a Graphite consultant will go on-site to interview complainants, alleged harassers, witnesses, and collate all relevant information. The findings will be compiled into an objectively written investigatory report. All documentation and information acquired throughout the process will be treated sensitively and confidentially.
Graphite's Investigation Support Service provides
- Confidentiality
- Adherence to best practice
- Support to the employer in the carrying out of investigations
- Effective management of the stages of the investigatory process
- Formulation and communication of central issues and findings