Refund Policy

Workshops and Seminars:

Fees will be refunded in full where Graphite receives written notice of cancellation more than 28 days prior to the workshop, 50% of fees will be refunded where Graphite receives written notice of cancellation 15 – 28 days prior to the workshop and no refund will be given where notice of cancellation is received less than 14 days prior to the workshop and any outstanding balance on the invoice will be payable in full.
Graphite HRM reserves the right to cancel or re-schedule any workshop at any time. In the event of cancellation, or in the event of the workshop being rescheduled to a time at which you are unable to attend, fees will be refunded in full.

Annual Subscriptions/Membership:

If you wish to cancel your membership please contact Graphite HRM in writing within 7 days of placing your order and a full refund will be given. If you cancel your order after this time no refund will be given.
Subscription/Membership renewal is invoiced automatically at the end of each 12 month period. You may cancel your subscription within 30 days after the date of the renewal invoice, after which time the invoice is payable in full.

Publications and Reports:

You have the right to cancel your order at any time up to the end of 7 working days after you receive the goods.
If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to Graphite HRM at your own cost, in unused and otherwise re-saleable condition. The goods must be adequately sealed and you must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit.
Graphite HRM will refund or re-credit you within 30 days of receiving the returned goods in unused and resaleable condition.

Section B: Additional Conditions Relating Specifically to Employment Law and HR Compliance Products and Services

Olga Shevchenko

Director/Advocate, Immigration Advice Bureau

Olga Shevchenko specialises in immigration advocacy and consultancy, in particular, employment permit, visas, family reunification, citizenship, etc, for those seeking to visit, reside or invest in Ireland.

Olga provides extensive information, knowledge, and support to her clients, enabling access to positive solutions for people struggling to handle the immigration law.

Minister Neale Richmond

Minister of State, Department of Enterprise, Trade and Employment

Neale Richmond TD was appointed as Minister of State at the Department of Enterprise, Trade and Employment with special responsibility for Employment Affairs and Retail Business and the Department of Social Protection in January 2023.

Much of his work at the Department of Enterprise, Trade and Employment is with businesses, workers, their representative bodies and the State Agencies to ensure that the economic recovery and growth extends to all parts of the country. He works closely with the SME sector, including retail, on building resilience and on the transition to the green and digital economies.

Mark Carpenter

Director of Regulatory & Corporate Affairs, Sky

Mark Carpenter is Director of Regulatory & Corporate Affairs at Sky Ireland. In this role he has responsibility for External and Internal Communications, Public Policy and Regulatory Affairs and the company’s ‘Bigger Picture’ (CSR) programme. He also works closely with Sky Group teams on a variety of matters, in particular our partnerships with domestic broadcasters.

Prior to working at Sky, Mark worked as a Policy Officer in Houses of the Oireachtas and as a Management Consultant at Accenture. He has a BA in History from Oxford University and a PhD in Political Science from Trinity College Dublin.

Nora Cashe

Litigation and Compliance Manager, Peninsula

Nóra studied Law in Griffith College Dublin and qualified as a Barrister in 2008, practising in the area of Criminal law. She is also member of the Irish Employment Law Association.

Nora has extensive experience representing clients at Employment Tribunal hearings, Conciliation / Mediation meetings before both the Workplace Relations Commission and the Labour Court. 

Nóra is a member of the Irish Employment Law Association and engages with the WRC Adjudication Service as part of their stakeholder engagement forum.

Deiric McCann

Managing Director, Genos International Europe

Deiric McCann leads Genos International Europe – The EU division of a world-leading provider of emotional intelligence solutions. 

With over two decades experience at the highest levels of management, Deiric supports clients to develop the resilience, emotional intelligence, psychological safety and engagements of their employees.

Rhiannon Coyne

Senior HR Consultant, Graphite HRM

Rhiannon Coyne is a Senior HR Consultant at Graphite HRM and will be providing an overview of best practice on how to deal with complaints of bullying and harassment in the workplace. 

With a number of recent updates to employment laws, Rhiannon will take a closer look at employment equality and how it is interlinked to Health & Safety and what employers can learn from recent case laws.

David Begg

Chairman, Workplace Relations Commission

David Begg was appointed Chairperson of the Workplace Relations Commission (WRC) in January 2021.

David is also a professor at Maynooth University Institute of Social Sciences. Mr Begg’s extensive history in the trade union movement included leading the ESB Officers Association and Irish Congress of Trade Unions, stepping away from the latter in 2001 to chair international aid agency Concern.

David Begg was also previously a director of the Central Bank of Ireland between 1995 and 2010.